Store Policies

Shipping & Delivery

At Rehman Trading Company, we strictly adhere to a streamlined factory-direct dispatch process to ensure your premium bedding reaches you efficiently across Pakistan.

Delivery Timeframes

• Standard & Wholesale Delivery: All orders are processed, packaged, and delivered within exactly 7 business days.
• Order Tracking: Once dispatched, your account dashboard will update with the tracking status so you can monitor your shipment.
• Unforeseen Delays: While we maintain a strict 7-day policy, extreme weather conditions or unexpected courier logistics issues may occasionally cause slight delays. We will notify you if this occurs.

Return & Exchange

Due to the intimate nature of bedding, bridal sets, and textile products, we maintain a stringent policy to guarantee hygiene and absolute quality control for all our customers.

Exchange Only Policy

• No Monetary Refunds: Rehman Trading Company strictly does not offer cash refunds or payment reversals under any circumstances.
• Condition for Exchange: We will only approve an exchange if a product arrives with factory damage, a physical defect, or if the incorrect item was shipped.
• Claim Process: Claims must be submitted to support@rehmantradingcompany.com or our WhatsApp support within 48 hours of delivery, accompanied by clear photographic evidence. Once verified, a replacement of the identical product will be dispatched.

Privacy Policy

Your privacy and data security are our highest priority. Rehman Trading Company collects necessary personal information—such as your full name, shipping address, contact number, and email address—solely to process your retail or B2B wholesale orders.

We absolutely guarantee that we do not sell, rent, or trade your personal data, uploaded payment screenshots, or business credentials to any third-party marketing companies, agencies, or external vendors.

Cookies Policy

Our e-commerce platform utilizes strictly necessary cookies to ensure the website functions flawlessly and securely for both retail shoppers and wholesale partners.

How We Use Cached Data

• Session Security: Essential cookies cache encrypted data on your browser, keeping your account (Retail or VIP Wholesale) securely logged in as you navigate between pages.
• Cart Functionality: Cookies are required to temporarily memorize the specific items, sizes, and quantities you have added to your shopping cart prior to checkout.
• Consent: By interacting with rehmantradingcompany.com, you consent to our use of these mandatory operational cookies.

Terms & Conditions

By accessing, browsing, or purchasing from rehmantradingcompany.com, you automatically agree to abide by our digital Terms and Conditions.

Rehman Trading Company reserves the exclusive right to alter retail prices, adjust wholesale pricing tiers, change Minimum Order Quantities (MOQs), and modify website content at our sole discretion without prior notice.

Furthermore, all B2B Wholesale accounts remain subject to continuous review by our administration. Access to the VIP Wholesale Portal may be instantly revoked if any violation of our purchasing terms or system misuse is detected.